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Frequently Asked Questions
🔹 Can I customize the logo?
Yes, the boot logo service is offered free of charge for our clients.
🔹 What languages are supported by the system?
English is the default language. However, other languages can be added to the interface upon request.
🔹 Do you provide OEM/ODM services?
Yes, we provide professional OEM and ODM services based on minimum order quantity (MOQ) requirements.
🔹 What is the warranty policy?
We provide a 2-year comprehensive warranty for the main machine to ensure your peace of mind.
🔹 How is the after-sales technical support?
Simply contact us with videos or photos of the issue. We provide professional solutions via online support and video guidelines promptly.
🔹 Are there training materials available?
Yes, we provide detailed user manuals and video tutorials to serve as a complete guide for operating the machine.
Aesthe Medical
