❓ Frequently Asked Questions
What is the packaging used for transport?
We use a strong and aesthetically pleasing metal box designed specifically for long-distance international transportation to ensure machine safety.
How long does delivery take?
Delivery typically occurs within 5 working days after payment is received, depending on the specific order quantity.
What certifications does the machine have?
The equipment is CE certified and meets necessary international safety standards.
What payment methods are accepted?
We accept T/T (Bank Transfer) and Western Union for your convenience.
What is the warranty policy?
We offer a 2-year warranty. In case of any malfunction, our professional after-sales team will help solve the problem within 1-3 days.
Is technical support available?
Yes, we provide timely professional technology support. We prepare all technical documents and offer assistance via telephone and various online chat platforms.